privacy policy
Privacy Policy
Effective Date: July 1, 2026
Hanover Homes & Roofing LLC ("we," "our," or "us") values your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your information.
Information We Collect
We may collect information including:
Name
Phone number
Email address
Property address
Payment information (when applicable)
Photos or information related to your roofing project
Any other information you voluntarily provide through our website, phone calls, text messages, email, or estimate requests.
How We Use Your Information
We use your information to:
Provide estimates
Schedule appointments
Communicate regarding roofing projects
Respond to questions and customer service requests
Send invoices and payment information
Provide project updates
Improve our services and website
Comply with legal obligations
SMS Communications
By providing your mobile phone number, you consent to receive conversational text messages from Hanover Homes & Roofing LLC regarding estimates, appointments, project updates, customer service, invoices, and other business-related communications.
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us at (804) 658-7571.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share information only with trusted service providers who assist in operating our business, processing payments, or providing services on our behalf. These providers are required to safeguard your information.
Mobile opt-in data and consent information will not be shared with or sold to any third parties for marketing purposes.
Cookies and Website Analytics
Our website may use cookies or similar technologies to improve website functionality, analyze website traffic, and enhance the user experience. You can disable cookies through your browser settings if you prefer.
Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Data Retention
We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Privacy Choices
You may request access to, correction of, or deletion of your personal information by contacting us using the information below.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.
Contact Us
Hanover Homes & Roofing LLC
Phone: (804) 658-7571